Shipping Policy

We aim to process and dispatch all orders as quickly as possible.

Order Processing

Orders are normally processed and dispatched within 5 working days. Orders placed on weekends or UK bank holidays will be processed on the next working day.

During particularly busy periods, processing may occasionally take longer.

UK Delivery

We currently deliver to addresses within the United Kingdom.

Estimated delivery times and available delivery options are displayed at checkout. Delivery times are estimates and may vary depending on the delivery service, destination and circumstances outside our control.

Any applicable delivery charges will be clearly displayed at checkout before you complete your purchase.

Order Tracking

Where tracking is available for your chosen delivery service, tracking information will be provided once your order has been dispatched.

Incorrect Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Delayed or Missing Orders

Occasionally, deliveries may be delayed due to circumstances outside our control.

If your order has not arrived within the expected delivery timeframe, please contact us using the contact details provided on our website and we will investigate the delivery.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible with your order details and photographs of the damaged item and packaging where appropriate.

Contact Us

If you have any questions regarding shipping or delivery, please contact us using the contact information provided on our website.